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Design Thinking is revolutionising the delivery of next-level digital services with best-of-breed product design and user interface principles ensuring close alignment with users and making services a joy to use.
While much of this success has been in the delivery of customer-facing services, there is untapped potential when it comes to delivering frictionless experiences for the internal users of your infrastructure services – promising business value through increased productivity and reduced frustration in your development and operations teams.
Get access to the recording of this webinar and explore how you can apply Design Thinking to infrastructure Platform Engineering and ensure that you are able to optimise your IT Service Delivery.
Speakers 
Nicki is the Chief Technology Officer for OpenCredo, responsible for the overall direction and leadership of technical engagements. A techie at heart, her core expertise lies in problem-solving and enabling pragmatic, practical solutions. Over the years at OpenCredo, Nicki has worn many hats, including the development, delivery and leading of large scale platform and application development projects within the Cloud, DevOps and Data spaces. She is also co-author of the book, Neo4J in Action.
Julie is the Business Development Manager at OpenCredo, bringing in a strong Design skillset of Design Thinking and digital innovation approaches to help solve the needs of our clients. With her passion for turning human understanding into innovative business opportunities and digital solutions, she is a true ambassador of Design Thinking with experience of running workshops for a broad range of clients across industries such as Finance, Transportation, Government, Pharma and Healthcare.
Check out this preview video to get more insight on what you can expect from this webinar recording with Nicki Watt and Julie Bork Nellegaard
